Frequently Asked Questions

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How does this work?

When a child loses a tooth, there usually isn’t time to order a letter from the Tooth Fairy and wait for it to arrive in the mail. That’s why we offer Tooth Fairy letters and certificates you can download, personalize and print right now!

Choose your letter or certificate, then place your order.
Download and personalize on your PC, Mac® or mobile device.
Print and leave next to child’s bed or other place of your choosing.

A Tooth Fairy message is included with each letter as an example to assist you. There are also Free Messages from the Tooth Fairy on this website to help you quickly create a special letter for each child. For a short tutorial on How This Works, click here.

Each Tooth Fairy letter/certificate is created for use with Microsoft Word® and WPS Office. You will need to have access to one of those programs or a similar program to open, personalize and print your letters. If using Google Docs™, there could be changes applied to the text style and font. See the next question below for more information.

Do I need to install or have any certain software programs?

Yes!

Mobile Devices:

PC or Mac®:

WPS Office Suite for Windows® (Free)
This is a Free personal edition for the Windows® operating system, however, you may have to deal with occasional ads. When downloading the software, some of your default office program settings may be replaced by WPS Office. The user interface is similar to Microsoft Word® so it won’t take you long to get comfortable using this program.

WPS Office also offers a Premium version which gives you full access to their complete office suite. This version removes all ads. There’s a big cost savings compared to Microsoft®. The current pricing structure is $18.99 for six months or $29.99/year.
Click here to learn more!

Microsoft Office 365® Family (2-6 people) has a free 1 month trial. After that, it’s $9.99/month or $99.99/year.

Microsoft Office 365® Personal (1 person) is available for $6.99/month or $69.99/year but has no free trial.

Can I use a mobile device?

Absolutely!

Simply use one of the following apps:

What do I need for a PC or Mac®?

Use one of the following programs:

WPS Office Suite (Free)
This is a Free personal edition for the Windows® operating system, however, you may have to deal with occasional ads. When downloading the software, some of your default office program settings may be replaced by WPS Office. The user interface is similar to Microsoft Word® so it won’t take you long to get comfortable using this program.

Microsoft Office 365® Family (2-6 people) has a free 1 month trial. After that, it’s $9.99/month or $99.99/year.

Microsoft Office 365® Personal (1 person) is available for $6.99/month or $69.99/year but has no free trial.

Is there help with editing and personalizing?

Yes!

Go to the Personalizing Help page in our Help Center to see how easy it is to edit your Tooth Fairy letters and certificates. You’ll find screen shots which provide examples of what you’ll see while editing text.

We offer sample messages covering different situations which may occur when a child loses a tooth. Go to the “Free Messages from the Tooth Fairy” page for ideas on how to quickly craft a message for your Tooth Fairy letter.

Remember that you are able to edit all of the text included with each letter. This gives you the ability to add that “personal touch”!

What kind of paper should I use?

The most common type of paper used in printers at home is multipurpose, white, usually 20lb. to 24 lb., 95 to 100 brightness, on an inkjet printer. This type of paper can be found at most office supply stores. We decided to have a little fun and experiment with this and other types of paper to see how they affect the overall look of our Tooth Fairy letters and certificates.

All tests were done with 8.5″ x 11″ paper on an inkjet printer.

Here’s what we found:

Recommended
Standard, white, multi-purpose paper found at most office supply stores, 20lb. stock with a 96 brightness.

This paper works well and usually does not have any ink soak through the paper. It works with inkjet and laser jet printers. It will produce the desired result of a nice looking letter/certificate with good color representation.
Recommended
Digital copy paper, white, 28lb. stock with a 100 brightness.

This paper displays the colors of our images very well. It’s a slightly heavier weight and shows bends and creases more than the 20lb. stock. This is a good choice if you’re going to display the child’s letter or certificate. Some of our letters and certificates will work better with this heavier weight paper, especially those with color-intensive backgrounds. It also works with inkjet and laser jet printers.
Recommended (watermark alert!)
Fine linen paper, white, 24lb. stock, 25% cotton.

We absolutely loved the linen paper look and feel along with the vibrant display of color from our letters and certificates. Once again though is the drawback of a manufacturer watermark. If you can find one without a watermark, this would be a good choice. Or you could just pretend that the watermark is some kind of special stamp from the Tooth Fairy. This paper also works with inkjet and laser jet printers.
Recommended (with special effect noted below)
Parchment paper, ivory, 24lb. stock.

This paper definitely has an old world flare that easily lends itself as coming from a place told of in fairy tales. The colors will wash out a bit and not be as bright as on the white stock paper. It’s something different to try if you’re looking for that special type of effect. There was no manufacturer watermark present. This paper works with inkjet and laser jet printers.
See recommendation details below
Digital copy paper, white, 60lb. stock with a 100 brightness.

This paper handles like a sturdy brochure, but not as thick and heavy as you would think. You wouldn’t want to bend this paper as the crease would leave wrinkles. This paper works well with a few of our Tooth Fairy letters and certificates due to the color-intensive background. However, we found that this heavier weight stock paper may cause some minor imperfections with less color in the background.
Not recommended
Resume paper, white, 24lb. stock, 100% cotton.

The major drawback for this type of paper is that it causes the colors of our letters and certificates to wash out and appear dull. There’s usually some kind of manufacturer watermark which could be in different positions on different pieces of paper. This type of paper is not recommended for use with our letters or certificates.
Not recommended
Parchment specialty cover paper, ivory, 65lb. stock.

This paper is very sturdy. The colors will wash out a bit with the ivory paper. The heavier paper stock also caused imperfections with our images. We do not recommend this type of paper for use with our letters or certificates.

We would love to hear your feedback if you’ve found other types of paper that work well. Let us know by sending a quick note on our Contact Page.

When printing, how do I get the best result?

Go to the Printing Help page in our Help Center. You’ll find recommended printer settings along with screen shots to give you the best possible presentation for your Tooth Fairy letters and certificates.

Why do the colors on my printed item look different than what’s on your website?

There are several reasons why colors may turn out slightly different than how they appear online.

The color settings and monitor resolution may not be the same on different devices.
Various operating systems and web browsers may have slight differences in color display.
There may be color differences when using an inkjet vs. a laser jet printer.
It could depend on the type of ink you’re using. Manufacturer, OEM, refillable and generic ink may have slight color differences.
As noted above, it could also depend on the type of paper you decide to use. This may create a dull or more vibrant look.
It might depend on which program you’re using to edit your letters.
There may be slight color differences when using a mobile device vs. a laptop or desktop computer.

Our letters are designed in a colorful, fun and whimsical fashion for the enjoyment of children. There may be slight color differences from time to time due to a large variety of digital, software and hardware causes beyond our control.

Every Tooth Fairy item I download is licensed. What does that mean and how does that affect me?

Tooth Fairy Tonight, LLC, our affiliates, subsidiaries and suppliers own intellectual property rights in the digital downloads.

You are given a personal license to download, use and edit the letters/certificates in specific ways. You agree to abide by the agreement prior to each download.

You may download each letter/certificate to one personal computer and one personal mobile device.
You will be able to download each letter/certificate a total of 5 times or a period of 30 days from purchase, whichever comes first.

We’ve tried to create a fair and balanced way for you to enjoy each Tooth Fairy letter and certificate while guarding against potential abuse.

The Agreement does not permit the installation of the letters/certificates on more than one computer at any given time, on more than one mobile device at any time, on a system that allows shared use of applications, on a multi-user network, or on any configuration or system of computers that allows multiple users.

You’re encouraged to view the End User License Agreement in its entirety prior to making your purchase.

If you have any comments, questions or concerns, please let us know via our Contact Page.

Is there a download limit for each item?

Yes.

You are given a personal license to download, use and edit the letters/certificates in specific ways. You agree to abide by the agreement prior to each download.

You may download each letter/certificate to one personal computer and one personal mobile device.
You will be able to download each letter/certificate a total of 5 times or a period of 30 days from purchase, whichever comes first.

Example #1:
You download a letter/certificate to a personal mobile device and a computer. Then discover you accidentally deleted it from your computer and download it again. You have now used 3 of your 5 download attempts. You will have 2 download attempts left within 30 days of purchase.

Example #2:
You download a letter/certificate to your computer, edit and print the letter for a special child. A couple of weeks goes by and you decide to download the letter to a mobile device. You’ve used 2 downloads and will have 3 downloads remaining within 30 days of purchase.

We’ve tried to create a fair and balanced way for you to enjoy each Tooth Fairy letter and certificate while guarding against potential abuse.

Should you need additional download capability, please leave a detailed request via our Contact Page. Be sure to include your order number along with your request.

Do you mail out Tooth Fairy letters and certificates?

Not at this time.

We concentrate on the immediate needs of our customers by offering letters/certificates from the Tooth Fairy that can be purchased and downloaded when needed. We therefore do not offer a service for sending letters by mail.

We are always open to suggestions and encourage you to send your thoughts on our Contact Page.

Can a child submit a question for the Tooth Fairy on your website?

Not at this time.

This website is designed for those wishing to download, personalize and print out a letter for a child from the Tooth Fairy. This is our main focus at this time. We are always open to suggestions and encourage your feedback via our Contact Page.